Pay it Now Pay it Now Support Site
Back to Knowledge Base
Privacy

Privacy Policy Summary

Last updated 9 July 2026

Who This Applies To

This summary covers the privacy practices of Takeoff Media Limited t/a Pay It Now (the entity operating the PIN Network). The privacy policy is governed by New Zealand's Privacy Act 2020.

Contact: [email protected] / Pay It Now, Unit C, 38B Birmingham Drive, Middleton, Christchurch 8024

Full policy: cdn.payitnow.io/legal/pdfs/pin-privacy-policy.pdf

Data Collected

Personal information collected includes:

  • Name, gender, contact details, date of birth
  • Identity documentation and address
  • Payment information and financial/banking details
  • Account login credentials and security questions
  • Wallet address
  • Usage and device data (IP address, browser type, device identifiers)

AML/CFT regulations also require identity and source-of-funds verification documents.

How Data Is Used

Data is used to:

  • Provide and maintain the service
  • Verify identity and manage accounts
  • Perform contracts
  • Contact users via email, SMS, or push notifications
  • Provide marketing communications (opt-out available)
  • Conduct business analysis
  • Comply with legal obligations
  • Handle disputes

Data Sharing

Data is shared with third-party service providers for AML/CFT compliance, service operation, and analytics. Payment providers used include Simplex, Binance, Ramp, Stripe, and EasyCrypto. PIN does not store credit card data.

Data may be shared offshore, but third parties are not authorised to use it for their own purposes. Data is not otherwise shared without consent except as required by law or to prevent fraud.

Cookies and Tracking

The site uses:

  • Persistent and session cookies (Cloudflare security; functionality and preference cookies)
  • Google Analytics

Cookies can be disabled via browser settings.

Data Retention

Personal information is retained as long as necessary for the purposes stated, or as required by law. Reasonable steps are taken to delete or destroy data no longer needed.

Your Rights

You have the right to access and correct your personal information by contacting [email protected].

Unresolved privacy disputes can be escalated to the Office of the Privacy Commissioner: [email protected].

Children

The service does not knowingly collect data from anyone under 18.

Crypto Asset Reporting Framework (CARF)

From April 2026, certain transaction data may be shared with Inland Revenue (NZ) under the Crypto Asset Reporting Framework (CARF), as required by New Zealand regulatory obligations. Inland Revenue may then share that information with relevant tax authorities based on a user's tax residency.

Source: payitnow.io/privacy-policy

Was this article helpful?

Related articles

Still need help?

Our support team is here to help

Contact support