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Support hours

Our Support Team operates 7 days a week, from 9:00 AM to 6:00 PM (New Zealand Standard Time, GMT+12), Monday to Sunday.

Outside of these hours, there can be a delay, and response times may be longer on weekends and public holidays. However, we’ll get back to you as soon as we can.

PLEASE NOTE:

After creating a ticket, you may need to check your spam or junk folder for an email containing a link to your ticket.