Getting Started with the PIN Network App

Download the App

The PIN Network App is available on three platforms:

• iOS: App Store
• Android: Google Play
• Web app (Beta): pinnetwork.app — accessible on any desktop or mobile browser

No minimum OS version is published; install the latest available version for your device.

Creating an Account

Account creation is free. To get started:

1. Download the app and open it
2. Create a username and password
3. Complete KYC (Know Your Customer) identity verification
4. Register your bank account

KYC Identity Verification

KYC is mandatory for all PIN Network App users under New Zealand and Australian AML regulations. You will need to verify a few personal details when signing up. The process is one-time and typically takes only a few moments.

You cannot buy, sell, or swap cryptocurrencies until KYC is complete.

Compatible Devices

Account Security

• Two-factor authentication (2FA) is available
• Password reset functionality is provided in-app
• Assets are backed 1:1 on the network with additional protection through local Trust accounts

Geographic Availability

The PIN Network is available in New Zealand, Australia, and Papua New Guinea only (as of 17 December 2025).

Getting Help

• Support portal: support.payitnow.io
• Tutorial videos are available on the PIN Network YouTube channel

Frequently Asked Questions

Do I need to be a crypto expert to use PIN? No. The interface is designed to be user-friendly, and a locally-based support team is available to help.

Can I use PIN on multiple devices? Yes. You can access your account via the iOS app, Android app, or web app on any browser.

Is physical cash accepted at the Christchurch office? No. Assets can only be acquired using the PIN Network App. Physical cash is not accepted.

Source: payitnow.io/pinnetworkapp, payitnow.io/download-app, payitnow.io/faq