PLEASE NOTE:
After creating a ticket, check your spam folder for an email containing a link to your ticket.
Response Time
We are currently experiencing higher than normal support ticket volumes. Response times may be slightly delayed, but our team is actively working to resolve all enquiries as quickly as possible.
We appreciate your patience and understanding.
Our support team operates 7 days a week, from 9:00 AM to 8:00 PM (New Zealand Standard Time, GMT+12), Monday to Sunday. We strive to respond to all tickets within 24 hours.
